At The Wear Cart, customer satisfaction is our top priority
Customers might be unsatisfied with their product or order for several reasons. If an item arrived damaged or received a different item or did not meet their expectations. So they asked for a replacement
Here is the good news is that it’s never too late to address the problem with a communicated policy
How to return & exchange: If the buyer wants to return and exchange the order for whatever valid reason, we are here to help you. We offer return or exchange within 2-3 days after receiving the order.
🛍️ Returns are accepted only for items that are unused, unworn, and in their original packaging.
Additional Information
• In case of return or exchange, the Customer has to pay the shipping charges and will be deducted from the cost paid
• If your item is damaged, take a photo to send it to us on our Email: Support@thewearcart.com or WhatsApp us: +91-9310541400. After getting a photograph, we will surely replace it and send it. Our courier company dispatched your replaced order.
Returning conditions for items
• If the ordered item differs only, then the product will be changed, for that Customer has to take action immediately.
• If the customers received an item is broken, damaged condition. They could send it back to us we will surely replace it and send it
• If an item received broken, damaged, or defective is reliable to exchanges within 2-3 days only. After the given time, no return and exchange would be made
• If the Customer is dissatisfied with the product quality and needs to exchange it can send it back within 2-3 days after receiving an item after the due time NO return and exchange will be replaced. Customer will be responsible for shipping and packaging cost in case of any return and exchange
💎 Refunds are not available for discounted or imported items. However, you can request a replacement or exchange if the product is unused and eligible.
Remember
Any exchange or return will be possible only to have tags on it. If we find if broken or used or having ANY VISIBLE SIGN of wearing on it. An item will not be returned and exchanged. The product will send back to the Customer
Any return and exchange customers can Call & Whatsapp us: +91-9310541400 or Email: support@thewearcart.com. we will contact you and resolve the problem Defected and damaged items could be changed if you choose replacement rather than a refund for an item replacement order begins processing as soon as the return has been initiated